Legal
HIPAA
Healthcare teams can run Airtorch under a business associate agreement. This page describes the controls, not a signed BAA.
What is in scope
Call audio, transcripts, and tool payloads that include patient information can be covered when the workspace is on an eligible plan and a BAA is executed.
Controls
Access is role-based, transit and storage are encrypted, and you can redact identifiers from review surfaces.
What you still own
Minimum necessary access, the decision to record, and the wording of clinical escalations stay with your organization.