Synced sources
Point at a site or upload files. Updates flow in without a manual retrain.
Build
Connect sites, help centers, and internal notes. Airtorch retrieves the current passage and says when it does not know.
Point at a site or upload files. Updates flow in without a manual retrain.
Responses stay tied to a source so reviewers can see why the agent said it.
If the source is silent, the agent says so and offers a person or a follow-up.
A receptionist and a billing agent can share a library and still see different slices of it.
When a policy page changes, the next call can use the new wording. You do not ship a new prompt for every edit.
Mark topics the agent must never improvise. Those turns route to a human or a scripted refusal.
Start with one queue. Hear it on a test call before a customer does.