Scheduling complaints down 41%
“Patients reach a real booking after hours. Our coordinators spend the morning on care gaps, not on phone tag.”
Amina Shah
Chief operating officer, Northline Clinics
Read case study
AI voice agent platform for automating phone calls
Build, deploy, and run voice agents that sound like your team, finish the task, and stay steady when the queue spikes.
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Teams use Airtorch to clear the repeatable calls and keep people on the ones that need them.
Scheduling complaints down 41%
“Patients reach a real booking after hours. Our coordinators spend the morning on care gaps, not on phone tag.”
Amina Shah
Chief operating officer, Northline Clinics
Read case studySupport cost per driver down by half
“Drivers get a status in seconds. The humans on our team take the stations that are actually down.”
Chris Adeyemi
Head of support, Harbor Charge
Read case studyInbound coverage at every hour
“We answer every inbound call. About a third still reach a person, and those arrive with the account already pulled up.”
Priya Raman
VP of operations, Lumen Ledger
Read case studyPlatform
Build, test, deploy, and review without waiting on Airtorch for every change.
Lay out greetings, questions, tools, transfers, and keypad steps. The people who own the operation can change the flow without a release train.
Orchestration built for phone conversations: fast turns, a natural voice, and a sense of when to listen.
The turn comes back fast enough that people do not talk over a pause. Conversations stay in rhythm.
Voices are tuned on real calls, then adjusted with the guidance of the team that owns the brand.
The agent knows when a caller is thinking and when they are done, so it stops and starts like a person would.
Routing, campaigns, phone trees, live takeover, and the CRM on both sides of the call.
The agent tells your teammate what happened, answers their questions, and connects the caller when they are ready.
Upload the audience, set pace and retries, handle voicemail, and let the agent place the calls.
On outbound calls the agent can hear a menu, press digits, and reach the extension you meant.
Monitor a live call and take it over the moment a human should be the one talking.
Start the call with the customer record. Write the result, the notes, and the follow-up back when it ends.
Phone conversations with the pacing and clarity of a staffed line.
The same policies on your site or inside your product, in text.
Reminders, follow-ups, and short threads that stay on policy.
Orchestrate sessions from your own app when you outgrow the defaults.
The controls a security review asks for, from redaction to running in your own environment.
Controls aligned to HIPAA, SOC 2, GDPR, and ISO 27001 expectations, so a review has artifacts to read.
Sign in through the identity provider your company already runs.
Choose which personal details are stripped from recordings and transcripts.
Module-level permissions so builders, reviewers, and viewers are not the same account.
The telephony and orchestration path is built for large concurrent volume, not a pilot that falls over.
A deployment lead can sit with your team through the first production queue.
Run Airtorch in your own environment when data residency requires it.
Swap the model behind an agent without rebuilding the telephony, the tools, or the QA rubric.
Create agents, place calls, and read outcomes from code when the dashboard is not the workflow.
Telephony, CRM, calendars, and knowledge sources connect without a custom bridge for each one.
It is software that listens, speaks, and carries a phone conversation. It uses speech recognition, a language model, and a voice to understand the caller, keep context, and take actions such as booking or updating a record.
Start a workspace, place a test call, and put one queue on Airtorch.