Required language
Disclosures play before the agent discusses the balance.
Collections
Airtorch runs outbound attempts, states the required notices, and records the outcome of every conversation.
Disclosures play before the agent discusses the balance.
Frequency, hours, and do-not-call flags are enforced by the dialer.
Promise to pay, dispute, and wrong number are structured, not free text only.
The flow shows exactly when a disclosure is spoken and what happens if the person disputes.
A cease-communication request writes back immediately and removes the number from the active list.
Score whether the required language was present. Misses surface before a regulator does.
Start with one queue. Hear it on a test call before a customer does.