Menu detection
The agent listens for options instead of guessing a fixed key sequence.
Build
Airtorch hears the menu, presses the right digits, and reaches the destination your campaign actually needs.
The agent listens for options instead of guessing a fixed key sequence.
Account numbers and extensions can be entered when the prompt asks for them.
Once a human answers, the agent introduces the reason for the call.
Hard-coded DTMF breaks the week a vendor reshuffles the menu. Listening for the prompt keeps the path current.
You decide which menus are in bounds and what the agent may enter. Secrets stay in your vault, not in the prompt.
Post-call logs show the prompts heard and the digits sent, so a stuck campaign is obvious.
Start with one queue. Hear it on a test call before a customer does.