A known name
Display the brand your customers already trust on supported devices.
Deploy
Branded caller ID helps people recognize an outbound call from Airtorch instead of an unknown number.
Display the brand your customers already trust on supported devices.
Use a name that matches the program, not a generic trunk label.
Branding works best next to numbers that carriers already treat as legitimate.
People decline calls they cannot place. A clear name is the difference between a conversation and a missed attempt.
Different programs can present different names while sharing the same agent logic.
Handset support varies by carrier. Airtorch shows where branding is active and where it is not.
Start with one queue. Hear it on a test call before a customer does.