Structured FNOL
Capture the facts once, in the order your claims system expects.
Insurance
Airtorch collects first notice of loss, explains coverage at a high level from your documents, and routes adjusters the files they need.
Capture the facts once, in the order your claims system expects.
Read status and documents through tools, not from memory.
Complex losses transfer with the intake already filled in.
Callers report losses when they happen. An agent can open the file before the morning queue.
Coverage explanations are grounded in the documents you approve. The agent does not invent endorsements.
Score whether required questions were asked before the claim moved downstream.
Start with one queue. Hear it on a test call before a customer does.