Live availability
The agent reads the calendar you already use instead of reciting a static list.
Build
Agents check live availability, hold a slot, and confirm the booking before the caller hangs up.
The agent reads the calendar you already use instead of reciting a static list.
A slot is reserved only after the caller accepts the time and the details match.
Confirmation can go out by SMS or email as soon as the booking lands.
Locations, providers, visit types, and buffers are first-class. The agent asks only what the calendar still needs.
Callers can move or cancel an existing visit. The old slot returns to inventory in the same turn.
Writes go through your scheduling system. If the slot disappears mid-call, the agent offers the next real option.
Start with one queue. Hear it on a test call before a customer does.