Your line, always answered
Set up from any agent
What the setup prompt does
01
Paste the prompt
Into the agent you already use.
02
Get a number
We give you a number, with SMS and email.
03
Answer the next call
The next client who rings is answered.
Phone call
Booked on your line
1 min
Answered
Are you open Thursday, and can I book a visit?
We’re open until 6. Thursday at 2:30 is free. I’ll book it and text the details.
What should I bring?
Your insurance card. I’ll text that with the time.
Phone call
Asked, not booked
24 sec
Answered
Are you open Saturday, and what does a cleaning cost?
Saturday we’re open 9 to 1. A cleaning is $180.
From your notes. No visit booked.
01
A client dials your line and AI is already talking. One books a visit. Another asks about hours and price, and hangs up without a booking.
02
Book the visit, answer the question, and send the confirmation. The AI uses phone, SMS, and email.
+
Phone
Answer the call
+
SMS
Text the details
+
Send the confirmation
Registered line
The number clients call
Northwind Dental · answered by Airtorch
03
We give you the number, with your business on the caller ID. You cannot connect a number you already have. Whenever a client rings this one, AI picks up.
airtorch.config.ts
Applied
export default agent({
line: {
model: "scalar-4",
tools: ["book", "answer", "follow_up"],
},
budget: { perAgentDay: 25, perCall: 0.12 },
policy: {
"calls.book": "allow",
"calls.answer": "allow",
"calls.handoff": "ask",
},
});04
What the AI may book and say lives in one file. You set those rules, and every client call follows them. Hours, pricing, and what to bring come from your notes. If a note is not there, it says so. It does not invent a price or book outside the hours you set.
What it takes on
Jobs it has finished, including the part that usually gets stuck.
Flat feet
Asked who to see. It started with a podiatrist who takes the insurance, and filled out the paperwork.
The cable bill
Comcast went from $100 a month to $60. Where it stopped, it left a number and a script. The call took three minutes.
Wedding merch
It found vendors for custom merch and messaged them on WhatsApp overnight, comparing options and prices.
The bachelor party
Arrival times were in a WhatsApp group. It put them in a spreadsheet. Nothing to copy over.
The retreat
It booked the highest-rated activities at Miraval, then emailed the hotel for massage times that were not listed online.
A different trip
The same kind of trip, for two other people, with different activities.
The DMV
It booked the appointment for a driver's license.
Subscribe & Save
It canceled the Amazon subscriptions.
Card offers
It turned on the free offers sitting on the credit cards.
Car insurance
It shopped the rate and found the Tesla policy was already the best.
One flight, two tickets
It talked to United and linked two itineraries on the same flight. That takes a conversation with the airline.
The factory tour
It found an Amazon fulfillment-center tour and booked a time that fit.
Podcast topics
Topics for an appearance. Not every one was used. They were good.
Gift cards
A reminder about unused gift cards that had been forgotten.
The toll
A photo of a notice. It paid that toll, found a second one, and paid that too.